Set Statuses

PUT {{baseUrl}}/tickets/statuses

Set statuses for your brand. <!--From Readme--> <!-- theme: info -->

This API call is only available to organizations that have purchased Closed Loop Follow Up. Organizations not enrolled will receive a 403 with the error code TIK_1.1.

Request Body

{"statuses"=>{"elements"=>[{"name"=>"<string>", "id"=>"<integer>", "transitions"=>["<integer>", "<integer>"]}, {"name"=>"<string>", "id"=>"<integer>", "transitions"=>["<integer>", "<integer>"]}]}}

HEADERS

KeyDatatypeRequiredDescription
Content-Typestring
Acceptstring

RESPONSES

status: OK

{&quot;meta&quot;:{&quot;httpStatus&quot;:&quot;\u003cstring\u003e&quot;,&quot;requestId&quot;:&quot;\u003cstring\u003e&quot;,&quot;notice&quot;:&quot;\u003cstring\u003e&quot;}}