Update Ticket's Additional Data

PUT {{baseUrl}}/tickets/:ticketKey/ticketAdditionalData

Using the ticket key, update the ticket additional data. <!--From Readme--> <!-- theme: info -->

This API call is only available to organizations that have purchased Closed Loop Follow Up. Organizations not enrolled will receive a 403 with the error code TIK_1.1.

<!--From Readme--> <!-- theme: info -->

This API only allows you to update existing ticket additional data, you cannot create new keys.

Request Body

{"ticketAdditionalData"=>{"elements"=>[{"key"=>"<string>", "value"=>"<string>"}, {"key"=>"<string>", "value"=>"<string>"}]}}

HEADERS

RESPONSES

status: OK

{"meta":{"httpStatus":"\u003cstring\u003e","requestId":"\u003cstring\u003e","notice":"\u003cstring\u003e"}}