API Documentation #reference

Get authenticated user

Create a collection Get a collection Delete a collection Update a collection Get all collections

Data Visualization

Visualize any XML data Visualize Map Visualize any CSV data

Get Apps Get Single App

Retrieve User Profile

Users (Deprecated)

Get Users (Deprecated)Edit User (Deprecated)

Get All Sections for an App Create Section Get Single Section Edit Section

Create FAQ Get Single FAQ Edit FAQ Get Suggested FAQs Get Multiple FAQs

Get Issues Create Issue Get Single Issue Add Message to Issue Add Private Note to Issue Edit Issue Bulk Edit Issues

Register User's Profile Create Issue Get User Issues Get Messages for Issue Add Message to Issue as Agent Add Message to Issue as User Mark Agent Messages as Read Edit Issue Status as Agent Add CSAT Data to Issue Mark FAQ as Helpful Mark FAQ as Unhelpful

Data Portability

Create Data Portability Request Data Portability Request Status

Create Redaction Request Redaction Request Status

RESTful API Basics #blueprint

Get data Post data Update data Delete data

API Documentation #reference

Get authenticated user

Create a collection Get a collection Delete a collection Update a collection Get all collections

Data Visualization

Visualize any XML data Visualize Map Visualize any CSV data

Get Apps Get Single App

Retrieve User Profile

Users (Deprecated)

Get Users (Deprecated)Edit User (Deprecated)

Get All Sections for an App Create Section Get Single Section Edit Section

Create FAQ Get Single FAQ Edit FAQ Get Suggested FAQs Get Multiple FAQs

Get Issues Create Issue Get Single Issue Add Message to Issue Add Private Note to Issue Edit Issue Bulk Edit Issues

Register User's Profile Create Issue Get User Issues Get Messages for Issue Add Message to Issue as Agent Add Message to Issue as User Mark Agent Messages as Read Edit Issue Status as Agent Add CSAT Data to Issue Mark FAQ as Helpful Mark FAQ as Unhelpful

Data Portability

Create Data Portability Request Data Portability Request Status

Create Redaction Request Redaction Request Status

RESTful API Basics #blueprint

Get data Post data Update data Delete data

Home Helpshift APIPing

Ping

GET https://api.helpshift.com/v1/{{domain}}/ping

Check server availability, and API key validity.

RESPONSES

status: OK

&quot;PONG&quot;

Redaction Request Status

RESTful API Basics #blueprint