Mark FAQ as Unhelpful

PUT https://api.helpshift.com/v1/{{domain}}/chat/faqs/{{faq_id}}/unhelpful

After showing an FAQ to the end-user, this API can be used to indicate that they did not find the FAQ useful. This updates the FAQ stats and can be used to gauge the effectiveness of the FAQs.

The user must be the original author of the issue.

Request Body

[{"name"=>"identifier", "value"=>"{{user.identifier}}", "datatype"=>"string"}]