Get Single Issue

GET https://api.helpshift.com/v1/{{domain}}/issues/{{issue_id}}

Fetch details of the given issue ID.

Request Params

RESPONSES

status: OK

{"page":1,"page-size":100,"issues":[{"tags":[],"meta":{"user_reported_platform_type":"ios","user_reported_app_id":"moana_app_20201112130423136-f1e44a2827fe632"},"custom_fields":{},"assignee_name":null,"queue":{"id":"1","name":"Default"},"app_id":"moana_app_20201112130201493-4eb4fd59a188f37","hs_user_id":"moana_profile_ae968698504ea6f3f9370e9c8c3a7344276929bd","title":"My payments are failing. I need a refund.","redacted":false,"updated_at":1606717598490,"messages":[{"body":"My payments are failing. I need a refund.","created_at":1606717598490,"author":{"name":"visitor","id":"moana_profile_ae968698504ea6f3f9370e9c8c3a7344276929bd","emails":["visitor@example.net"]},"origin":"end-user","id":"moana_message_20201130062638558-947c662429ce681"}],"assignee_id":"unassigned","id":4,"app_publish_id":"2","author_name":"visitor","author_email":"visitor@example.net","domain":"moana","state_data":{"state":"new","changed_at":1606717598490},"created_at":1606717598490}],"total-hits":1,"total-pages":1}