Edit Issue

PUT https://api.helpshift.com/v1/{{domain}}/issues/{{issue_id}}

Make changes to the tags, assignee, status, metadata, queue or custom issue fields for the given issue.

Request Body

[{"name"=>"title", "value"=>"This issue has been edited.", "datatype"=>"string"}, {"name"=>"tags", "value"=>"[\"bar\"]", "datatype"=>"string"}, {"name"=>"assignee-email", "value"=>"{{agent_email}}", "datatype"=>"string"}, {"name"=>"assignee-id", "value"=>"{{agent_id}}", "datatype"=>"string"}, {"name"=>"status", "value"=>"Resolved", "datatype"=>"string"}, {"name"=>"meta", "value"=>"{\"resolved-because\":\"no-response\"}", "datatype"=>"string"}, {"name"=>"queue_id", "value"=>"{{queue_id}}", "datatype"=>"string"}, {"name"=>"custom_fields", "value"=>"{\"level\":{\"type\":\"number\",\"value\":0}}", "datatype"=>"string"}, {"name"=>"agent-profile-id", "value"=>"{{agent_id}}", "datatype"=>"string"}]

RESPONSES

status: OK

{&quot;updated-data&quot;:{&quot;assignee&quot;:&quot;moana_profile_20201124080208068-6156715572149ac&quot;}}