Qodex.ai

get Claim Detail

GET {{baseUrl}}/v6/claims/:claim-id

Issuers and acquirers use this endpoint to retrieve details for an existing claim, including any cases with which the claim is associated.

Note: the Retrieve endpoint for claims contains document statuses (completed, pending, failed, unavailable, and document not applicable) for all documents attached to dispute events within a claim. Issuers and acquirers do not have to make a separate call to obtain document statuses, making the use of this endpoint efficient.

HEADERS

KeyDatatypeRequiredDescription
Acceptstring

RESPONSES

status: OK

{"acquirerId":"002222","acquirerRefNum":"05131054165000000048149","primaryAccountNum":"5123432112344321","claimId":"200002020654","claimType":"Standard","claimValue":"25.00 USD","standardClaims":"200002020654, 200002020654","clearingDueDate":"2021-02-20","clearingNetwork":"GCMS","createDate":"2021-02-10","dueDate":"2021-02-20","transactionId":"TI:FIEaEgnM3bwPijwZgjc3Te+Y0ieLbN9ijUugqNSvJmVbO1xs6Jh5iIlmpOpkbax79L8Yj1rBOWBACx+Vj17rzvOepWobpgWNJNdsgHB4ag=#hqCnaMDqmto4wnL+BSUKSdzROqGJ7YELoKhEvluycwKNg3XTzSfaIJhFDkl9hW081B5tTqFFiAwCpcocPdB2My4t7DtSTk63VXDl1CySA8Y=","isAccurate":"true","isAcquirer":"true","isIssuer":"false","isOpen":"true","issuerId":"00000006195","lastModifiedBy":"system","lastModifiedDate":"2021-02-15","merchantId":"0024038000200","queueName":"Pending","switchSerialNumber":"140859012","caseFilingDetails":{"caseFilingStatus":"Closed","caseFilingDetails":{"claimId":"200002020654","claimType":"Standard","caseId":"536092","caseType":"1","chargebackRefNum":["velit fugiat","culpa esse velit occaecat"],"currencyCode":"USD","customerFilingNumber":"5482","creditDate":"2021-02-14","chargebackDate":"2021-02-12","reasonCode":"4853","disputeAmount":"100.00","dueDate":"2021-02-14","filingAgaintstIca":"001111","filingAs":"A","filingIca":"002222","merchantName":"test name","primaryAccountNum":"5123123412341234","violationCode":"D.2","violationDate":"2021-02-14","rulingDate":"2021-02-14","rulingStatus":"Reviewed","virtualAccountNum":"5123123424999876"},"caseFilingRespHistory":[{"memo":"This is a test memo","action":"REJECT","responseDate":"2021-02-14"},{"memo":"This is a test memo","action":"REJECT","responseDate":"2021-02-14"}]},"retrievalDetails":{"acquirerRefNum":"05131054165000000048149","acquirerResponseCd":"A","acquirerMemo":"This is a test memo","acquirerResponseDt":"2021-02-11","amount":"100.00","currency":"USD","claimId":"200002020654","createDate":"2021-02-11","cancelDate":"2021-02-11","reverseDate":"2021-02-11","rejectDate":"2021-02-11","docNeeded":"NONE","issuerResponseCd":"APPROVE","issuerRejectRsnCd":"A","issuerMemo":"This is a test memo","issuerResponseDt":"2021-02-11","imageReviewDecision":"A","imageReviewDt":"2021-02-11","primaryAcctNum":"5488888888887192","rejectReason":"Code1=0142(00):D0063/002;DE072=D0063\\\\8000000808\\\\\\\\","requestId":"25859113","retrievalRequestReason":"6343","chargebackRefNum":"9000000006","acquirerResponseNotificationStatus":"PROCESSED","instructionsForHealthcare":"Instructions for Healthcare","refundReversalDate":"2021-02-11","refundReversalAmount":"100.00","refundReversalCurrency":"USD","refundReversalType":"REFUND","refundReversalReferenceId":"123458111","memo":"This is a test memo","flexCode":"003","collaborationExpirationDateTime":"2023-05-11T19:22:41"},"chargebackDetails":[{"currency":"USD","createDate":"2021-02-12","documentIndicator":"true","messageText":"This is a test message text","amount":"100.00","reasonCode":"4853","isPartialChargeback":false,"chargebackType":"CHARGEBACK","chargebackId":"25859113","claimId":"200002020654","reversed":false,"reversal":false,"chargebackRefNum":"9000000006","documentStatus":"COMPLETED","reconciliationAmount":"61.64","reconciliationCurrency":"USD","rejectReason":"Code1=5050(00):D0025/000;DE072=D0025\\0000\\\\","editExclusionCode":"BO","refundNotReceivedIndicator":"true","creditVoucherStatus":"Credit Voucher Accepted","currencyConversionAssessmentCCAIncluded":"true","currencyConversionAssessmentCCAAmount":"0.20 USD","japanCommonMerchantCode":"0410","installmentData":"1261610E81023498764532103","flexCode":"003","acknowledgeFirstPartyTrustEvidence":"true"},{"currency":"USD","createDate":"2021-02-12","documentIndicator":"true","messageText":"This is a test message text","amount":"100.00","reasonCode":"4853","isPartialChargeback":false,"chargebackType":"CHARGEBACK","chargebackId":"25859113","claimId":"200002020654","reversed":false,"reversal":false,"chargebackRefNum":"9000000006","documentStatus":"COMPLETED","reconciliationAmount":"61.64","reconciliationCurrency":"USD","rejectReason":"Code1=5050(00):D0025/000;DE072=D0025\\0000\\\\","editExclusionCode":"BO","refundNotReceivedIndicator":"true","creditVoucherStatus":"Credit Voucher Accepted","currencyConversionAssessmentCCAIncluded":"true","currencyConversionAssessmentCCAAmount":"0.20 USD","japanCommonMerchantCode":"0410","installmentData":"1261610E81023498764532103","flexCode":"003","acknowledgeFirstPartyTrustEvidence":"true"}],"feeDetails":[{"cardAcceptorIdCode":"Test ID","cardNumber":"510001000000134","countryCode":"USA","currency":"USD","feeDate":"2021-02-13","destinationMember":"002083","feeId":"20002052146","feeAmount":"100.00","creditSender":true,"creditReceiver":false,"message":"This is a test message","reason":"7604","rejectReason":"Code1=0142(00):D0063/002;DE072=D0063\\\\8000000808\\\\\\\\","chargebackRefNum":"9000000006","reconciliationAmount":"20.25","reconciliationCurrency":"EUR","japanCommonMerchantCode":"0410","installmentData":"1261610E81023498764532103","flexCode":"003"},{"cardAcceptorIdCode":"Test ID","cardNumber":"510001000000134","countryCode":"USA","currency":"USD","feeDate":"2021-02-13","destinationMember":"002083","feeId":"20002052146","feeAmount":"100.00","creditSender":true,"creditReceiver":false,"message":"This is a test message","reason":"7604","rejectReason":"Code1=0142(00):D0063/002;DE072=D0063\\\\8000000808\\\\\\\\","chargebackRefNum":"9000000006","reconciliationAmount":"20.25","reconciliationCurrency":"EUR","japanCommonMerchantCode":"0410","installmentData":"1261610E81023498764532103","flexCode":"003"}],"retrievalDetailsList":[{"acquirerRefNum":"05131054165000000048149","acquirerResponseCd":"A","acquirerMemo":"This is a test memo","acquirerResponseDt":"2021-02-11","amount":"100.00","currency":"USD","claimId":"200002020654","createDate":"2021-02-11","cancelDate":"2021-02-11","reverseDate":"2021-02-11","rejectDate":"2021-02-11","docNeeded":"NONE","issuerResponseCd":"APPROVE","issuerRejectRsnCd":"A","issuerMemo":"This is a test memo","issuerResponseDt":"2021-02-11","imageReviewDecision":"A","imageReviewDt":"2021-02-11","primaryAcctNum":"5488888888887192","rejectReason":"Code1=0142(00):D0063/002;DE072=D0063\\\\8000000808\\\\\\\\","requestId":"25859113","retrievalRequestReason":"6343","chargebackRefNum":"9000000006","acquirerResponseNotificationStatus":"PROCESSED","instructionsForHealthcare":"Instructions for Healthcare","refundReversalDate":"2021-02-11","refundReversalAmount":"100.00","refundReversalCurrency":"USD","refundReversalType":"REFUND","refundReversalReferenceId":"123458111","memo":"This is a test memo","flexCode":"003","collaborationExpirationDateTime":"2023-05-11T19:22:41"},{"acquirerRefNum":"05131054165000000048149","acquirerResponseCd":"A","acquirerMemo":"This is a test memo","acquirerResponseDt":"2021-02-11","amount":"100.00","currency":"USD","claimId":"200002020654","createDate":"2021-02-11","cancelDate":"2021-02-11","reverseDate":"2021-02-11","rejectDate":"2021-02-11","docNeeded":"NONE","issuerResponseCd":"APPROVE","issuerRejectRsnCd":"A","issuerMemo":"This is a test memo","issuerResponseDt":"2021-02-11","imageReviewDecision":"A","imageReviewDt":"2021-02-11","primaryAcctNum":"5488888888887192","rejectReason":"Code1=0142(00):D0063/002;DE072=D0063\\\\8000000808\\\\\\\\","requestId":"25859113","retrievalRequestReason":"6343","chargebackRefNum":"9000000006","acquirerResponseNotificationStatus":"PROCESSED","instructionsForHealthcare":"Instructions for Healthcare","refundReversalDate":"2021-02-11","refundReversalAmount":"100.00","refundReversalCurrency":"USD","refundReversalType":"REFUND","refundReversalReferenceId":"123458111","memo":"This is a test memo","flexCode":"003","collaborationExpirationDateTime":"2023-05-11T19:22:41"}]}