create Case Filing

POST {{baseUrl}}/v6/cases

Issuer or acquirers use this endpoint to file a pre-arbitration, arbitration, pre-compliance, or compliance case and optionally upload documents. Issuers and acquirers also have the option to use the endpoint to create an Expedited Billing Dispute Form (EBDF) and attach it to the claim.

Note: issuers or acquirers should not attach documents while requesting the automatic generation of the EBDF. Therefore, if issuers or acquirers need to submit the EBDF with additional documentation, they must complete the EBDF and include it in a ZIP file with any additional documentation.

Request Body

{"caseType"=>"1", "chargebackRefNum"=>["1111423456"], "customerFilingNumber"=>"5482", "disputeAmount"=>"200.00", "currencyCode"=>"USD", "dueDate"=>"2021-02-20", "filedAgainstIca"=>"004321", "filingAs"=>"A", "filingIca"=>"001234", "memo"=>"This is a test memo", "messageText"=>"This is a test message", "changeReasonCodeFlag"=>"Y", "updatedChargebackReasonCode"=>"4863", "changeReasonCodeReason"=>"This is a test reason", "primaryAccountNum"=>"5123123412341234", "acquirerRefNum"=>"05131054165000000048149", "chargebackReasonCode"=>"4863", "merchantName"=>"test name", "violationCode"=>"D.2", "violationDate"=>"2021-01-15", "chargebackDate"=>"2021-02-15", "creditDate"=>"2021-02-15"}

HEADERS

RESPONSES

status: OK

{"caseId":"536092"}