Qodex.ai

Retrieve list of claims in a queue

GET {{baseUrl}}/queues/:queue_id/claims?start_date_time=2023-06-15T16:54:13.546Z&end_date_time=2023-06-15T16:54:13.546Z&offset=5&limit=25

Issuers and acquirers use this endpoint to retrieve a list of claims in a queue within a specified date range.

Queue NameQueue IDSort KeySort OrderMaximum Time Frame
Acquirer Collaboration Unworked1eventExpiryDateTimeASCFuture 3 Days
Acquirer First Chargeback Unworked11eventExpiryDateTimeASCFuture 45 Days
Acquirer Worked12eventLastUpdateDateDESCPast 45 Days
Claims with No Activity19claimCreateDateASCPast 46 Days
Closed Claim5claimClosedDateTimeDESCPast 30 Days
Issuer Collaboration Unworked20eventExpiryDateTimeASCFuture 3 Days
Issuer Representment Unworked25eventExpiryDateTimeASCFuture 45 Days
Issuer Worked9eventLastUpdateDateDESCPast 45 Days
Pending Documentation10eventExpiryDateTimeASCFuture 45 Days
Rejects8eventExpiryDateTimeASCFuture 45 Days
Sender Case Filing26caseIdDESCN/A
Receiver Case Filing27caseIdDESCN/A

To see details about the fields included in each queue, refer to the Tutorials and Guides section of the Mastercom Extended API Specifications.

Request Params

KeyDatatypeRequiredDescription
start_date_timestring(Required) Beginning of search date and time range.
end_date_timestring(Required) Search date maximum range.
offsetnumberSpecifies the number of items to offset the start of the list.
limitnumberNumber of items the list should be limited to.

HEADERS

KeyDatatypeRequiredDescription
Acceptstring

RESPONSES

status: OK

{"queue":{"queueId":"4","queueName":"Pending Documentation","count":950,"offset":5,"limit":25,"total":5000,"sortKey":"eventExpiryDateTime","sortOrder":"ASC"},"data":[[{"fieldName":"claimId","fieldValue":"713992756751"},{"fieldName":"claimStatus","fieldValue":"OPEN"},{"fieldName":"issuerIca","fieldValue":"001234"}],[{"fieldName":"claimId","fieldValue":"713992756751"},{"fieldName":"claimStatus","fieldValue":"OPEN"},{"fieldName":"issuerIca","fieldValue":"001234"}]]}