Qodex.ai

Mastercard MasterCom

Number of APIs: 68

Cardholder disputes usually begin when cardholders or issuers discover possible fraudulent charges or errors on accounts. Issuers and acquirers then attempt to resolve the fraudulent charges or errors by using Mastercom to navigate the dispute resolution cycle. The dispute resolution cycle includes: Collaboration First chargebacks Second presentments Pre-arbitration and arbitration cases Pre-compliance and compliance cases Fee collections

For more information about the dispute resolution cycle, refer to Dispute Resolution Cycle.

  1. Case Filing - create Case Filing POST {{baseUrl}}/v6/cases

  2. Case Filing - update Case Filing PUT {{baseUrl}}/v6/cases/:case-id

  3. Case Filing - get Case Filing Doc GET {{baseUrl}}/v6/cases/:case-id/documents?format=ORIGINAL&memo=Memo

  4. Case Filing - retrieve Case Filing Image Status PUT {{baseUrl}}/v6/cases/imagestatus

  5. Chargebacks - get Data For Create Chargeback POST {{baseUrl}}/v6/claims/:claim-id/chargebacks/loaddataforchargebacks

  6. Chargebacks - get Chargeback Doc GET {{baseUrl}}/v6/claims/:claim-id/chargebacks/:chargeback-id/documents?format=ORIGINAL

  7. Chargebacks - create Chargeback POST {{baseUrl}}/v6/claims/:claim-id/chargebacks

  8. Chargebacks - create Chargeback Reversal POST {{baseUrl}}/v6/claims/:claim-id/chargebacks/:chargeback-id/reversal

  9. Chargebacks - get Chargeback Doc GET {{baseUrl}}/v6/claims/:claim-id/chargebacks/:chargeback-id/documents?format=ORIGINAL

  10. Chargebacks - acknowledge Chargebacks PUT {{baseUrl}}/v6/chargebacks/acknowledge