Retrieve details for existing claim
GET {{baseUrl}}/claims/:claim_id?claim_entities=ADJUSTMENT&claim_entities=CASE_FILING&unmasked_response_data=false
Issuers and acquirers use this endpoint to retrieve details for an existing claim.
Request Params
| Key | Datatype | Required | Description |
|---|---|---|---|
claim_entities | string | To return the valid actions for claim, specify VALID_ACTIONS in this parameter. | |
| To return specific dispute events, specify those events in this parameter. | |||
| If this field is blank, all events and valid actions will be returned. |
Available values: TRANSACTION, COLLABORATION, CHARGEBACK, VALID_ACTIONS, ADJUSTMENT, REPRESENTMENT, CASE_FILING
|
| claim_entities | string | | To return the valid actions for claim, specify VALID_ACTIONS in this parameter.
To return specific dispute events, specify those events in this parameter.
If this field is blank, all events and valid actions will be returned.
Available values: TRANSACTION, COLLABORATION, CHARGEBACK, VALID_ACTIONS, ADJUSTMENT, REPRESENTMENT, CASE_FILING
|
| unmasked_response_data | boolean | | Determines if sensitive data will be returned in clear text via the response. Set to TRUE to receive unmasked sensitive data. |
HEADERS
| Key | Datatype | Required | Description |
|---|---|---|---|
Accept | string |
RESPONSES
status: OK
{"claimId":"713992756751","claimStatus":"OPEN","contextId":"TXN_88e63f72728c11eaa8e3eeee0afff98n","contextType":"TRANSACTION","primaryAccountNumber":"5456456868978964","tokenizedPrimaryAccountNumber":"4312915487625131","acquirerReferenceNumber":"51310541655698741481459","issuerIca":"001234","acquirerIca":"004321","transactionAmount":{"displayAmount":"100.25","wholeAmount":"100","decimalAmount":"25","alphaCurrencyCodes":["est cupidatat incididunt elit occaecat","incididunt aliquip"],"numericCurrencyCode":"532","currencyExponent":"2"},"totalDisputeAmount":{"displayAmount":"100.25","wholeAmount":"100","decimalAmount":"25","alphaCurrencyCodes":["culpa est","cillum Duis "],"numericCurrencyCode":"532","currencyExponent":"2"},"ownerUserId":"s999999","lastUpdatedOwnerUserId":"s999999","claimCreationDateTime":"2023-05-21T16:54:13.546Z","claimLastUpdatedDateTime":"2023-06-21T16:54:13.546Z","claimClosedDateTime":"2023-10-21T16:54:13.546Z","collaborationDetails":[{"collaborationAmount":{"displayAmount":"100.25","wholeAmount":"100","decimalAmount":"25","alphaCurrencyCodes":["qui est amet non","laboris cillum laborum "],"numericCurrencyCode":"532","currencyExponent":"2"},"reasonCode":"70","memo":"Memo with details, no PII.","responseCode":"C","eventReferenceId":"813214569875","eventId":"800111234","groupId":"800111234123","eventType":"INITIATION","eventStatus":"COMPLETED","creationDate":"2023-05-21","eventExpiryDateTime":"2023-05-21T16:54:13.546Z","ownerUserId":"s99999","refundReversalType":"REFUND","refundReversalAmount":{"displayAmount":"100.25","wholeAmount":"100","decimalAmount":"25","alphaCurrencyCodes":["cillum exercitation ex ipsum","amet sint Excepteur"],"numericCurrencyCode":"532","currencyExponent":"2"},"refundReversalDateTime":"2023-05-21T16:54:13.546Z","refundReversalReferenceId":"123458111","eventLastModifiedBy":"s999999","lastUpdatedDateTime":"2023-05-21T16:54:13.546Z","documentIndicator":"true","documentStatus":"PENDING","completedDocumentsAttributes":[{"documentCompletedId":"400000011952","documentCompletedFormat":"PDF","documentCompletedFileName":"completedDocument.pdf","documentCompletedFileSize":"342"},{"documentCompletedId":"400000011952","documentCompletedFormat":"PDF","documentCompletedFileName":"completedDocument.pdf","documentCompletedFileSize":"342"}]},{"collaborationAmount":{"displayAmount":"100.25","wholeAmount":"100","decimalAmount":"25","alphaCurrencyCodes":["cillum enim est","velit commodo incididunt elit dolore"],"numericCurrencyCode":"532","currencyExponent":"2"},"reasonCode":"70","memo":"Memo with details, no 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nisi"],"numericCurrencyCode":"532","currencyExponent":"2"},"refundReversalDateTime":"2023-05-21T16:54:13.546Z","refundReversalReferenceId":"123458111","eventLastModifiedBy":"s999999","lastUpdatedDateTime":"2023-05-21T16:54:13.546Z","documentIndicator":"true","documentStatus":"PENDING","completedDocumentsAttributes":[{"documentCompletedId":"400000011952","documentCompletedFormat":"PDF","documentCompletedFileName":"completedDocument.pdf","documentCompletedFileSize":"342"},{"documentCompletedId":"400000011952","documentCompletedFormat":"PDF","documentCompletedFileName":"completedDocument.pdf","documentCompletedFileSize":"342"}]}],"transactionDetails":[{"singleMessages":[{"acceptorCountryCode":"USA","acceptorStreetAddress":"2200 Mastercard Blvd","cardAcceptorCity":"LOS ANGELES CA","acquirerInstitutionIdCode":"1984048007","financialNetworkCode":"MS","acceptorIdentification":"DOM 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