create Chargeback

POST {{baseUrl}}/v6/claims/:claim-id/chargebacks

Issuers and acquirers use this endpoint to create chargebacks and second presentments and optionally to upload supporting documents. Issuers and acquirers may use the parameters in the request to automatically generate the Expedited Billing Dispute Form (EBDF) and attach it to the claim.

Note: issuers should not attach documents while requesting the automatic generation of the EBDF. Therefore, if issuers need to submit the EBDF with additional documentation, they must complete the EBDF and include it in a ZIP file with any additional documentation.

Note: If the API call to this endpoint times out, customers should use the Chargeback Status or Retrieve Claim endpoint to determine the success or failure of document processing.

Request Body

{"amount"=>"100.00", "chargebackType"=>"CHARGEBACK", "currency"=>"USD", "documentIndicator"=>"false", "reasonCode"=>"4853", "credPostedAsPurchase"=>false, "isPartialChargeback"=>false, "messageText"=>"This is a test message text", "settlementDate"=>"2021-09-22", "localTax1IVA"=>"0.60", "installmentFee"=>1.2, "editExclusionCode"=>"BO", "refundNotReceivedIndicator"=>"true", "includeCurrencyConversionAssessmentCCA"=>"true", "acknowledgeFirstPartyTrustEvidence"=>"false"}

HEADERS

RESPONSES

status: OK

{"chargebackId":"300018439680"}