List Engagements

GET https://{{axpAPIDomain}}/api/digital/channel/v1/accounts/:accountId/engagements?sessionId={{digitalSessionId}}

Lists all the engagements for a session.

Request Params

KeyDatatypeRequiredDescription
sessionIdstring(Required) The unique 36 character internal id that represents the session.

HEADERS

KeyDatatypeRequiredDescription
appkeystring
Acceptstring

RESPONSES

status: OK

[{"engagementId":"d3c8400d-c44f-4451-8316-435ch8c6e3f2","accountId":"{{accountId}}","conversation":"sell car","dialogs":[{"dialogId":"fc741b00-710b-11eb-9439-0242ac130002","channelId":"Chat","dialogStatus":"ACTIVE","providerDialogId":"616imlgwg266hjs670nl","initiatorParticipantId":"4dc53692-e25c-4e8c-a780-0b2f05008478","connections":[{"connectionId":"zc38400d-c44f-4451-8316-e75c4efbt779","participantId":"4dc53692-e25c-4e8c-a780-0b2f05008478","participantType":"CUSTOMER","displayName":"John Doe","sessionIds":["10494b78-710c-11eb-9439-0242ac130002"],"connectionState":"CONNECTED"},{"connectionId":"f3c8400d-c44f-4451-8316-e75c4efb8zz9","participantId":"e3c8400d-c44f-4451-8316-e75c4efb8cc7","participantType":"AGENT","displayName":"Joan Doe","connectionState":"CONNECTED"}],"engagementParameters":{"model":"512GTB","interestedModel":"488GTB"},"createdAt":"2018-11-13T20:25:39.534Z","lastUpdatedAt":"2018-11-13T20:25:39.34Z"}],"url":"https://us.cc.avayacloud.com/api/digital/channel/v1/engagements/d3c8400d-c44f-4451-8316-435ch8c6e3f2"}]