Join Engagement
POST https://{{axpAPIDomain}}/api/digital/channel/v1/accounts/:accountId/engagements/{{digitalEngagementId}}:join
Allows a customer to join an active dialog associated with the engagement.
Request Body
{"sessionId"=>"{{digitalSessionId}}", "dialogId"=>"{{digitalDialogId}}", "correlationId"=>"d2ac3a72-8278-11eb-8dcd-0242ac130003"}
HEADERS
| Key | Datatype | Required | Description |
|---|---|---|---|
appkey | string | ||
Content-Type | string | ||
Accept | string |
RESPONSES
status: OK
{"engagementId":"d3c8400d-c44f-4451-8316-435ch8c6e3f2","accountId":"{{accountId}}","conversation":"sell car","dialogs":[{"dialogId":"fc741b00-710b-11eb-9439-0242ac130002","channelId":"Chat","dialogStatus":"ACTIVE","providerDialogId":"616imlgwg266hjs670nl","initiatorParticipantId":"4dc53692-e25c-4e8c-a780-0b2f05008478","connections":[{"connectionId":"zc38400d-c44f-4451-8316-e75c4efbt779","participantId":"4dc53692-e25c-4e8c-a780-0b2f05008478","participantType":"CUSTOMER","displayName":"John Doe","sessionIds":["10494b78-710c-11eb-9439-0242ac130002"],"connectionState":"CONNECTED"},{"connectionId":"f3c8400d-c44f-4451-8316-e75c4efb8zz9","participantId":"e3c8400d-c44f-4451-8316-e75c4efb8cc7","participantType":"AGENT","displayName":"John Doe","connectionState":"CONNECTED"}],"engagementParameters":{"model":"512GTB","interestedModel":"488GTB"},"createdAt":"2018-11-13T20:25:39.534Z","lastUpdatedAt":"2018-11-13T20:25:39.734Z"}],"url":"https://us.cc.avayacloud.com/api/digital/channel/v1/engagements/d3c8400d-c44f-4451-8316-435ch8c6e3f2","correlationId":"d2ac3a72-8278-11eb-8dcd-0242ac130003"}