Get number of an agent’s closed tickets
GET https://desk-api-{{APP_ID}}.sendbird.com/platform/v1/agents/{agent_id}/closed_ticket_counts
Get number of an agent’s closed tickets
Retrieves the number of closed tickets of a specific agent.
For more information, visit:
https://sendbird.com/docs/desk/v1/platform-api/guides/agent#2-get-number-of-an-agent’s-closed-tickets
URL Parameters
Required
agent_id- Type: int
- Description: Specifies the unique ID of the target agent.
Request Params
| Key | Datatype | Required | Description |
|---|---|---|---|
start_date | string | REQUIRED: Specifies a starting date and time that restricts the search scope to retrieve tickets closed between start_date and end_date, in ISO 8601 format. | |
end_date | string | REQUIRED: Specifies an ending date and time that restricts the search scope to retrieve tickets closed between start_date and end_date, in ISO 8601 format. |
HEADERS
| Key | Datatype | Required | Description |
|---|---|---|---|
SENDBIRDDESKAPITOKEN | string |