List Tickets From a View
GET {{baseUrl}}/api/v2/views/:view_id/tickets?sort_by=<string>&sort_order=<string>
Allowed For
- Agents
Request Params
| Key | Datatype | Required | Description | 
|---|---|---|---|
| sort_by | string | Sort or group the tickets by a column in the View columns table. The subjectandsubmittercolumns are not supported | |
| sort_order | string | One of "asc" or "desc". Defaults to "asc" for alphabetical and position sort, "desc" for all others | 
HEADERS
| Key | Datatype | Required | Description | 
|---|---|---|---|
| Accept | string | 
RESPONSES
status: OK
{"tickets":[{"id":35436,"requester_id":20978392,"subject":"Help I need somebody!"},{"id":20057623,"requester_id":20978392,"subject":"Not just anybody!"}]}