Update Many Triggers

PUT {{baseUrl}}/api/v2/triggers/update_many

Updates the position or the active status of multiple triggers. Any additional properties are ignored.

Allowed For

• Agents

Request Parameters

The PUT request expects a triggers object that lists the triggers to update.

Each trigger may have the following properties:

Example Request

{
  "triggers": [
    {"id": 25, "position": 3},
    {"id": 23, "position": 5},
    {"id": 27, "position": 9},
    {"id": 22, "position": 7}
  ]
}

Request Body

{"triggers"=>[{"id"=>"<integer>", "active"=>"<boolean>", "category_id"=>"<string>", "position"=>"<integer>"}, {"id"=>"<integer>", "active"=>"<boolean>", "category_id"=>"<string>", "position"=>"<integer>"}]}

HEADERS

RESPONSES

status: OK

{"count":2,"next_page":null,"previous_page":null,"triggers":[{"actions":[],"active":true,"conditions":{},"created_at":"2012-09-25T22:50:26Z","description":"Close and save a ticket","id":25,"position":8,"raw_title":"Close and Save","title":"Close and Save","updated_at":"2012-09-25T22:50:26Z","url":"http://{subdomain}.zendesk.com/api/v2/triggers/25.json"},{"actions":[],"active":false,"conditions":{"all":[{"field":"status","operator":"less_than","value":"solved"},{"field":"assignee_id","operator":"is","value":"296220096"}],"any":[{"field":"status","operator":"less_than","value":"solved"},{"field":"custom_status_id","operator":"includes","value":["1","2"]}]},"created_at":"2012-09-25T22:50:26Z","description":"Assign a ticket with a priority tag","id":26,"position":9,"raw_title":"{{dc.assign_priority_tag}}","title":"Assign priority tag","updated_at":"2012-09-25T22:50:26Z","url":"http://{subdomain}.zendesk.com/api/v2/triggers/26.json"}]}