Open Ticket in Agent's Browser
POST {{baseUrl}}/api/v2/channels/voice/agents/:agent_id/tickets/:ticket_id/display
Allows you to instruct an agent's browser to open a ticket.
When the message is successfully delivered to an agent's browser:
Status: 200 OK
When agent_id or ticket_id is invalid:
Status: 404 Not Found
Allowed For
- Agents
HEADERS
| Key | Datatype | Required | Description |
|---|---|---|---|
Accept | string |
RESPONSES
status: OK
""