List Email CCs for a Ticket
GET {{baseUrl}}/api/v2/tickets/:ticket_id/email_ccs
Returns any users cc'd on the ticket.
Availability
The CCs and Followers feature must be enabled in Zendesk Support.
If the feature is not enabled, the default CC functionality is used. In that case, use List Collaborators to list the users cc'ed on the ticket.
Allowed For
- Agents
HEADERS
| Key | Datatype | Required | Description |
|---|---|---|---|
Accept | string |
RESPONSES
status: OK
{"users":[{"id":"223443","name":"Johnny Agent"},{"id":"8678530","name":"Peter Admin"},{"id":"6748530","name":"Jane End User"}]}