Qodex.ai

Case Management API

Number of APIs: 16

case solution building block provides a workflow for maintenance, repair, inspection and incident handling requests.

This workflow would enable user to

  • Digitalize preventive maintenance - cases for planned maintenance requests (insights from condition monitoring, prescribed by manufacturer, dictated by performance, required by policies)
  • Digitalize corrective maintenance - cases for incident handling and repair requests (alerts from condition monitoring, observations)
  • Digitalize compliance to regulations - Audit of inspection records
  • Improve work request coordination leading to improvement in productivity
  • Improve work request efficiency - right information at right place at right time case solution building block would enable user by allowing to create, monitor and update cases in multiple ways.

  1. cases-{handle} - Partial update externalSystems case for given case handle PATCH {{baseUrl}}/cases/:handle/externalsystems

  2. cases - Create case POST {{baseUrl}}/cases

  3. cases - Get list of cases comments GET {{baseUrl}}/cases/comments?page=0&size=15&sort=timestamp:desc

  4. cases-{handle}-comments - Create comment for given case handle POST {{baseUrl}}/cases/:handle/comments

  5. cases - Get list of cases GET {{baseUrl}}/cases?page=0&size=15&sort=createdDate:desc

  6. cases - Get list of cases activities GET {{baseUrl}}/cases/activities?page=0&size=15&sort=timestamp:desc

  7. cases - Get aggregate summary of case GET {{baseUrl}}/cases/aggregate?includeOnly=statusInfo

  8. cases-{handle}-comments-{id} - Partial update comment for given case handle PATCH {{baseUrl}}/cases/:handle/comments/:id

  9. cases-{handle}-comments-{id} - Delete case comment for given case handle DELETE {{baseUrl}}/cases/:handle/comments/:id

  10. cases-{handle}-comments - Get list of case comments for given case handle GET {{baseUrl}}/cases/:handle/comments?page=0&size=15&sort=timestamp:desc