Qodex.ai

Core Case Administration API

Number of APIs: 6

Core Case allows defining a Case Type using Administration API that consists of extendable Case Data Model, Process to define the milestones and various tasks in each milestone and other configurations like roles, notifications, SLA’s and content repository.
1. Create, Retrieve, Update and Delete case definitions
2. Create, Retrieve, Update and Delete case type general settings
3. Create, Retrieve, Update and Delete case type functional roles
4. Create, Retrieve, Update and Delete case type stages and tasks
5. Publish, Republish and Unpublish case definitions

Authentication

Contact Support: Name: Opentext Email: contact@opentext.com

  1. api/v1/case-definitions-{caseDefinitionId} - Publish a case definition POST {{baseUrl}}/api/v1/case-definitions/:caseDefinitionId/publish-config

  2. api/v1/case-definitions - Create a case definition with default attributes. POST {{baseUrl}}/api/v1/case-definitions

  3. api/v1/case-definitions-{caseDefinitionId}-stages - Create a new lifecycle stage POST {{baseUrl}}/api/v1/case-definitions/:caseDefinitionId/stages

  4. api/v1/case-definitions-{caseDefinitionId}-stages - Add a lifecycle task to a stage POST {{baseUrl}}/api/v1/case-definitions/:caseDefinitionId/stages/:stageId/tasks

  5. api/v1/case-definitions-{caseDefinitionId} - Create a custom attribute POST {{baseUrl}}/api/v1/case-definitions/:caseDefinitionId/custom-attributes

  6. api/v1/case-definitions-{caseDefinitionId} - Update a case type general setting POST {{baseUrl}}/api/v1/case-definitions/:caseDefinitionId/general-settings