phone-metrics-call logs

Number of APIs: 3

1. Get call QoS

GET {{baseUrl}}/phone/metrics/call_logs/:callId/qos

Get call quality of service(QoS) data for a call made or received by a Zoom phone user in the account.

Prerequisites: * Business, or Education account * Zoom Phone license

Scopes: phone:read:admin, phone:write:admin

Rate Limit Label: Light

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2. List call logs

GET {{baseUrl}}/phone/metrics/call_logs?from=2021-12-01&to=2021-12-31&site_id=SQv52YtkRLC2dwrDdYtGsA&quality_type=good&page_size=30&next_page_token=T6WMY4fJBIAlxPUiqRtwvQS9dvsq8AoRam2

Call logs provide a record of all incoming and outgoing calls over Zoom Phone in an account.

Use this API to list monthly call logs metrics. You can use query parameters to filter the response by date, site and MOS(Mean Opinion Score) of the call.

Prerequisites: * Business, or Education account * Zoom Phone license

Scopes: phone:read:admin, phone:write:admin

Rate Limit Label: Heavy

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3. Get call details from call log

GET {{baseUrl}}/phone/metrics/call_logs/:call_id

Call logs provide a record of all incoming and outgoing calls over Zoom Phone in an account.

Use this API to list call log details of a specific call.

Prerequisites: * Business, or Education account * Zoom Phone license

Scopes: phone:read:admin, phone:write:admin

Rate Limit Label: Light

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