phone-call_queues-{callQueueId}-policies-{policyType}

Number of APIs: 3

1. Add a policy setting to a call queue

POST {{baseUrl}}/phone/call_queues/:callQueueId/policies/:policyType

Use this API to add the policy sub-setting for a specific call queue according to the policyType. For example, you can use this API to set up shared access members.

Prerequisites: * Pro or higher account with Zoom Phone license. * Account owner or admin privileges

Scopes: phone:write:admin

Granular Scopes: phone:write:call_queue_policy:admin

Rate Limit Label: Light

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2. Delete a CQ policy setting

DELETE {{baseUrl}}/phone/call_queues/:callQueueId/policies/:policyType?shared_ids=<string>&shared_ids=<string>

Use this API to remove the policy sub-setting for a specific call queue according to the policyType. For example, you can use this API to remove shared access members.

Prerequisites: * Pro or higher account with Zoom Phone license. * Account owner or admin privileges

Scopes: phone:write:admin

Granular Scopes: phone:delete:call_queue_policy:admin

Rate Limit Label: Light

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3. Update a CQ policy setting

PATCH {{baseUrl}}/phone/call_queues/:callQueueId/policies/:policyType

Use this API to update the policy sub-setting for a specific call queue according to the policyType. For example, you can use this API to update shared access members.

Prerequisites: * Pro or higher account with Zoom Phone license. * Account owner or admin privileges

Scopes: phone:write:admin

Granular Scopes: phone:update:call_queue_policy:admin

Rate Limit Label: Light

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