10:Get service requests details
GET {{baseUrl}}/track-and-trace/service-requests/:id
The possible keys of attributes map in response object:
- Attribute name
- Meaning
- login
- Login
- roles
- Roles
- firstName
- First name
- lastName
- Last name
- surnamePrefix
- Surname prefix
- dateOfBirth
- Date of birth
- vip
- VIP
- employeeNumber
- Employee number
- gender
- Gender
- salutation
- Salutation
- preferredLanguage
- Preferred language
- comments
- Comments
- accesspointNameMSISDN
- Mobile number
- accesspointNameSIM
- SIM card number
- accesspointNameIMSI
- IMSI
- IMEI
- IMEI
- HansetIMEInumber
- IMEI
- accesspointNameFixedNumber
- Fixed Number
- activeTo
- Active to
- contractName
- Subscription or device name
- totalOnetimePrice
- One time price
- totalRecurrentPrice
- Recurring price
- deferredPrice
- Deferred price
- newUiccId
- New SIM card number
- movedGroupName
- Moved account
- subscriberAccountId
- Old location
- destinationAccount
- New location
- selectedDuoUiccid
- Selected Duo SIM card number
- projectId
- Project ID
- newfixednumber
- New fixed number
- newdesknumber
- New extension
- oldUserGroupName
- Previous user group
- newUserGroupName
- New user group
- vpnName
- VPN name
- deskNumber
- Extension
- accesspointNameDeskNumber
- Extension
- mobileAddress
- Mobile number
- enterpriseName
- Enterprise name
- enterpriseID
- Enterprise ID
- mobilityGroupName
- Fixed-Mobile PBX name
- userGroupName
- User group
- enterpriseUserGroup
- User group
- initialUserPrincipalName
- User Principal Name
- sipAccountName
- SIP account name
- accessInstanceAttributeinitialUserPrincipalName
- User Principal Name
- accesspointNameQueuePhoneNumber
- Queue phone number
- accesspointNameSipAccountName
- SIP account name
- subscriptionAmount
- New subscription amount
- contractcontactname
- Contract contact person (name)
- contractcontactphone
- Contract contact person (phone)
- contractcontactmail
- Contract contact person (mail)
- financialcontactname
- Financial contact person (name)
- financialcontactphone
- Financial contact person (phone)
- financialcontactmail
- Financial contact person (mail)
- technicalcontactname
- Technical contact Person (name)
- technicalcontactphone
- Technical contact Person (phone)
- technicalcontactmail
- Technical contact Person (mail)
- deviceOption
- Device option
- deviceTypelabel
- Device type
- macAddress
- Mac address
- deviceName
- Device name
- sacGroupAccountIdlabel
- Location account
- groupId
- Location
- vGroupMovingToID
- New location
- pbxName
- PBX
- groupCitemIdlabel
- Group
- Fixed
- Alternate fixed number
- DeskNumber
- Alternate extension
- billingretentionperiod
- Financial data retention period (months)
- managedGroupName
- Authorized for
- subscriptionType
- Subscription type
- CurrentNetworkOperator
- Current network operator
- CurrentServiceProvider
- Current service provider
- Customernameatcurrentprovider
- Customer name at current provider
- Currentcontractnumber
- Customer number at current provider
- UIccId
- Current SIM card number
- Initials
- Initials
- FamilyNamePrefix
- Family name prefix
- FamilyName
- Family name
- deliveryTTid
- Delivery Track&trace ID
- IsAppleDEP
- Apple DEP
- IsSamsungKNOX
- Samsung KNOX
- keepCurrentSim
- Keep existing SIM card
- Note
- Note
- Portingwish_date
- Preferred transition date
- returnReason
- Reason for return
- returnRemarks
- Remarks
- companyName
- Company name
- companyNamePronounciation
- Comapny name pronounciation
- businessVoiceMailMessageText
- Chosen business voicemail message
Required privileges (one of the following):
- privilegesorderstrackandtrace
- privilegesordersauthorization
HEADERS
| Key | Datatype | Required | Description |
|---|---|---|---|
Authorization | string |
RESPONSES
status: OK
{"sim":null,"newSim":null,"id":59932683,"type":{"en":"Contract item modification","nl":"Wijziging gecontracteerd product"},"status":"CLOSED","kpnReference":"06/293176/2023","customerReference":12334567891011,"personsInvolved":{"orderedBy":null,"approvedBy":null,"receivedBy":{"id":9846211,"prefix":"","firstName":"","lastName":"X","accountName":"X","companyName":"","employeeNumber":"11LMB3/7/19-23"}},"creationDate":"2023-09-19T20:34:20.000+00:00","finishDate":"2023-09-19T21:09:40.000+00:00","wishDate":null,"invoiceAddress":{"attention":null,"street":null,"houseNumber":null,"postalCode":"Dummy","city":"Dummy","country":"NL","room":"Dummy","floor":null,"location":"Dummy","companyName":null,"provinceOrState":null},"flexibleNumberPresentation":null,"expectedDate":"2023-09-20T16:00:00.000+00:00","modifiedItems":[],"hardwareItems":null,"attributes":{"accesspointNameMSISDN":"3161123456"},"reactivate":{"visible":false,"enabled":false},"cancelOrder":{"enabled":false,"visible":false}}