phone-routing_rules

Number of APIs: 2

1. Add directory backup routing rule

POST {{baseUrl}}/phone/routing_rules

Creates a directory backup routing rule.

The directory backup routing rules are a series of predefined regular expressions. These rules are used to route outgoing calls. If a dialed number does not match a Zoom Phone user, and does not match a defined external contact, these rules are tested next. If a dialed number does not match any rules, the call will be routed through the PSTN.

Prerequisites: * A Business or Enterprise account * A Zoom Phone license

Scopes: phone:write:admin

Granular Scopes: phone:write:routing_rule:admin

Rate Limit Label: Light

2. List directory backup routing rules

GET {{baseUrl}}/phone/routing_rules?site_id=<string>

Returns a list of directory backup routing rules. The directory backup routing rules are a series of predefined Regular Expressions. These rules are used to route outgoing calls. If a dialed number does not match a Zoom Phone user, and does not match a defined External Contact, these rules are tested next. If a dialed number does not match any rules, the call will be routed via the PSTN. Prerequisites: * A Business or Enterprise account * A Zoom Phone license

Scopes: phone:read:admin

Granular Scopes: phone:read:list_routing_rules:admin

Rate Limit Label: Medium