phone-routing rules-{routing Rule Id}

Number of APIs: 3

1. Delete directory backup routing rule

DELETE {{baseUrl}}/phone/routing_rules/:routingRuleId

Use this API to delete directory backup routing rule. The directory backup routing rules are a series of predefined Regular Expressions. These rules are used to route outgoing calls. If a dialed number does not match a Zoom Phone user, and does not match a defined External Contact, these rules are tested next. If a dialed number does not match any rules, the call will be routed via the PSTN.

Scopes: phone:write:admin
Rate Limit Label: Light

Prerequisites: * A Business or Enterprise account * A Zoom Phone license

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2. Get directory backup routing rule

GET {{baseUrl}}/phone/routing_rules/:routingRuleId

Use this API to get directory backup routing rule. The directory backup routing rules are a series of predefined Regular Expressions. These rules are used to route outgoing calls. If a dialed number does not match a Zoom Phone user, and does not match a defined External Contact, these rules are tested next. If a dialed number does not match any rules, the call will be routed via the PSTN.

Scopes: phone:read:admin
Rate Limit Label: Medium

Prerequisites: * A Business or Enterprise account * A Zoom Phone license

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3. Update directory backup routing rule

PATCH {{baseUrl}}/phone/routing_rules/:routingRuleId

Use this API to update directory backup routing rule. The directory backup routing rules are a series of predefined Regular Expressions. These rules are used to route outgoing calls. If a dialed number does not match a Zoom Phone user, and does not match a defined External Contact, these rules are tested next. If a dialed number does not match any rules, the call will be routed via the PSTN.

Scopes: phone:write:admin
Rate Limit Label: Light

Prerequisites: * A Business or Enterprise account * A Zoom Phone license

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