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Zoom Public API Documentation

phone-call queues-{call Queue Id}-phone numbers

Number of APIs: 3


1. Unassign all phone numbers

DELETE {{baseUrl}}/phone/call_queues/:callQueueId/phone_numbers

Use this API to unbind all phone numbers that are assigned to a Call Queue After successful unbinding, the numbers will appear in the Unassigned tab. If you only need to unassign a specific phone number, use the Unassign a Phone Number API instead.

Prerequisites: * Pro or higher account palan * Account owner or admin permissions * Zoom Phone license Scopes: phone:write:admin

Rate Limit Label: Light



2. Unassign a phone number

DELETE {{baseUrl}}/phone/call_queues/:callQueueId/phone_numbers/:phoneNumberId

After assigning a phone number, you can unbind it if you don't want it to be assigned to a Call Queue. Use this API to unbind a phone number from a Call Queue. After successful unbinding, the number will appear in the Unassigned tab.

Prerequisites: * Pro or higher account palan * Account owner or admin permissions * Zoom Phone license Scopes: phone:write:admin

Rate Limit Label: Light



3. Assign numbers to a call queue

POST {{baseUrl}}/phone/call_queues/:callQueueId/phone_numbers

After buying phone number(s), you can assign it, allowing callers to directly dial a number to reach a call queue.

Prerequisites:

  • Pro or higher account plan.
  • Account owner or admin permissions
  • Zoom Phone license

Scopes: phone:write:admin

Rate Limit Label: Light



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