Webex Connect APIs

Channels-SMS-SMS only v1

Send SMS v1 Get SMS v1

Channels-SMS-Send Message API v2

SMS V2 - Smartlink Get Message v2

Channels-SMS-Send Message API v1

SMS with Smartlink (Legacy API)

MMS - Contact policy

RCS - Read Event RCS - Capabilities API

Channels-Voice-Voice only v1-Play and drop

Play and drop - URL

Channels-Voice-Voice only v1

Retrieve information on any recordings taken during a call Retrieve the status of an individual call Place a new call to a telephone number

Channels-Voice-Send Message API v1

Channels-Voice-Send Message API v2

Make call using TTS Get Voice Call Status Get Voice Call Recordings

Channels-Email-v2

Send Email using Templates

Channels-Live Chat / In-App Message-Text Message

Channels-Live Chat / In-App Message-Text Message with Media Attachments

Text Message With File Attachment Text Message With Image Attachment

Channels-Live Chat / In-App Message-Generic Templates

Generic Template - Multiple Element

Channels-Live Chat / In-App Message-Quick Replies

Quick Replies with Image Attachment

Channels-Live Chat / In-App Message-Live Chat / In-App Message with Push Notification-In-App Message with Push Notification Actions (Android and iOS)

In-App Messaging + Push Notification actions (Android and iOS) - OPEN_APP

Channels-Live Chat / In-App Message-Live Chat / In-App Message with Push Notification-In-App Message with Push Notification Interactive

In-App Message with Push Interactive (InlineReply and Dismiss)

Channels-Apple Messages for Business-iMessage App

AMB iMessage App

Channels-Apple Messages for Business-Form Message

Channels-Apple Messages for Business-Quick Reply

Channels-Apple Messages for Business-Apple Pay & Authentication

Apple Pay New Authentication

Channels-Apple Messages for Business-Date Picker

Channels-Apple Messages for Business-List Picker

Channels-Apple Messages for Business-Rich Link

Rich Link with Image

Channels-Apple Messages for Business-Text with attachments

Text with attachment-Pdf attachments

Channels-Apple Messages for Business-Typing indicator

Typing Indicator - End

Channels-Apple Messages for Business-Text Message

Channels-Facebook Messenger-Media

Channels-Facebook Messenger-Template

Generic Template With Quick Reply

Channels-Facebook Messenger-Text

Text with Quick Reply

Channels-Facebook Messenger

Channels-WhatsApp

Channels-Instagram

Channels-Google Business Messaging APIs-Text

Human - Text only

Channels-Google Business Messaging APIs-Richcard-Standalone type

Human - Richcard-Standalone w/o suggestions

Channels-Google Business Messaging APIs-Richcard-Carousel Type

Bot - RichCard Carousel with Suggestions

Channels-Google Business Messaging APIs-Image

Bot - Images with Suggesstion

Channels-Push-Push Notification - Android

Push with extras - Android

Channels-Push-Push with Notification Actions - Android

Push with Notification actions (Android) - OPEN_APP

Channels-Push-Push Notification - iOS

Push with extras - iOS

Channels-Push-Push with Notification Actions - iOS

Push with Notification actions (iOS) - OPEN_APP

Channels-Push-Push Notification - Web

Push - Android, iOS and Web

Channels-Push-Push with Interactive (Android and iOS)

Push with Interactive - Android and iOS

Events & Webhooks

Inbound Webhook Custom Event V1

Topics, Threads and Segments-Threads-v2

Topics, Threads and Segments-Threads-v1

CreateThread without title and stream CloseThread UserThreads UserMessages ActivateThread AppThreads

Topics, Threads and Segments-Topics-v1

GetAllTopics Unsubscribe Users from a Topic API CreateTopic DeleteTopic UnSubscribetopic - single Subscribetopic AllSubscribedtopicsofuser Allsubscribersoftopic

Topics, Threads and Segments-Segments-v1

UpdateSegment Getusersforsegment GetSegments CreateSegment Deleteuserstosegment Adduserstosegment DeleteSegment

Delete-Profile-Multiple CreateInApp Profile after 5.3.1 Get app profile with customerid Update Inapp Profile before 5.3.1 Get-Profile-single Delete device app profile Delete-App-Profile-Single Create-Profile Update-Profile Delete-App-Profile-Single-UserId

Delete app profile with device id and customer id Get-App-Profile-Multiple Status API Delete-App-Profile-Multiple

Contact Policy-Groups

Deletes a consent group and all its consumer records.Get all consent groups belonging to a tenant.Create a new consent group Update an existing consent group.Get a consent group

Contact Policy-Consumers

Add or update consent across all groups.Get group member(s)Add or update consent Delete a consumer from a consent group Get group membership count Get all groups for consumer Verify consent and increment frequency counter.Get group consumer history Set frequency counter for consumer.

Contact Policy-Notifications

Deletes a subscription Get notification subscriptions Add or update a subscription

Archived Collections-IMIconnect API-Messages-SMS

SMS with Smartlink SMS v2 SMS

Archived Collections-IMIconnect API-Messages-Voice

Archived Collections-IMIconnect API-Messages-In App

Archived Collections-IMIconnect API-Messages-Push

Push Notification - Direct Action Push Notification - Web

Archived Collections-IMIconnect API-Messages-Facebook Messenger

Receipt Template

Archived Collections-IMIconnect API-Messages-RCS

Text Capabilities

Archived Collections-IMIconnect API-Messages-Email

Archived Collections-IMIconnect API-Messages-WhatsApp

Archived Collections-IMIconnect API-Messages-Apple Messages for Business

Archived Collections-IMIconnect API-Profiles

Create App Profile Profile-Delete-Multiple Get App Profile - Multiple Update Profile Create Profile Get Profile - Bulk Get App Profile - Bulk Get Profile Delete Profile Delete App Profile Update App Profile Get App Profile

Archived Collections-IMIconnect API-Events

Custom Event V1 Custom Event V2

Archived Collections-MMS

MMS--Schedule request

Archived Collections-ThreadAPI and rtmsAPI

https://rtmstg.imiconnect.net/rtmsAPI/api/v1/apps/IO26085246/threads JWT - Web Fetch Topics JWT Token Generation Old ActivateThread JWT Token Generation New-clone SetCustomerId UserThreads JWT - Web unSubscribe JWT Token Generation New-clone copy FetchThreadsonv3 UserMessages JWT - Web SetCustomerid WEB Register JWT AppThreads https://rtm.imiconnect.in/rtmsAPI/api/v1/apps/NE22052124/threads Registrationapi JWT Web Token Generation ListStreams JWT - Web Setuserid

Webex Connect APIs

Channels-SMS-SMS only v1

Send SMS v1 Get SMS v1

Channels-SMS-Send Message API v2

SMS V2 - Smartlink Get Message v2

Channels-SMS-Send Message API v1

SMS with Smartlink (Legacy API)

MMS - Contact policy

RCS - Read Event RCS - Capabilities API

Channels-Voice-Voice only v1-Play and drop

Play and drop - URL

Channels-Voice-Voice only v1

Retrieve information on any recordings taken during a call Retrieve the status of an individual call Place a new call to a telephone number

Channels-Voice-Send Message API v1

Channels-Voice-Send Message API v2

Make call using TTS Get Voice Call Status Get Voice Call Recordings

Channels-Email-v2

Send Email using Templates

Channels-Live Chat / In-App Message-Text Message

Channels-Live Chat / In-App Message-Text Message with Media Attachments

Text Message With File Attachment Text Message With Image Attachment

Channels-Live Chat / In-App Message-Generic Templates

Generic Template - Multiple Element

Channels-Live Chat / In-App Message-Quick Replies

Quick Replies with Image Attachment

Channels-Live Chat / In-App Message-Live Chat / In-App Message with Push Notification-In-App Message with Push Notification Actions (Android and iOS)

In-App Messaging + Push Notification actions (Android and iOS) - OPEN_APP

Channels-Live Chat / In-App Message-Live Chat / In-App Message with Push Notification-In-App Message with Push Notification Interactive

In-App Message with Push Interactive (InlineReply and Dismiss)

Channels-Apple Messages for Business-iMessage App

AMB iMessage App

Channels-Apple Messages for Business-Form Message

Channels-Apple Messages for Business-Quick Reply

Channels-Apple Messages for Business-Apple Pay & Authentication

Apple Pay New Authentication

Channels-Apple Messages for Business-Date Picker

Channels-Apple Messages for Business-List Picker

Channels-Apple Messages for Business-Rich Link

Rich Link with Image

Channels-Apple Messages for Business-Text with attachments

Text with attachment-Pdf attachments

Channels-Apple Messages for Business-Typing indicator

Typing Indicator - End

Channels-Apple Messages for Business-Text Message

Channels-Facebook Messenger-Media

Channels-Facebook Messenger-Template

Generic Template With Quick Reply

Channels-Facebook Messenger-Text

Text with Quick Reply

Channels-Facebook Messenger

Channels-WhatsApp

Channels-Instagram

Channels-Google Business Messaging APIs-Text

Human - Text only

Channels-Google Business Messaging APIs-Richcard-Standalone type

Human - Richcard-Standalone w/o suggestions

Channels-Google Business Messaging APIs-Richcard-Carousel Type

Bot - RichCard Carousel with Suggestions

Channels-Google Business Messaging APIs-Image

Bot - Images with Suggesstion

Channels-Push-Push Notification - Android

Push with extras - Android

Channels-Push-Push with Notification Actions - Android

Push with Notification actions (Android) - OPEN_APP

Channels-Push-Push Notification - iOS

Push with extras - iOS

Channels-Push-Push with Notification Actions - iOS

Push with Notification actions (iOS) - OPEN_APP

Channels-Push-Push Notification - Web

Push - Android, iOS and Web

Channels-Push-Push with Interactive (Android and iOS)

Push with Interactive - Android and iOS

Events & Webhooks

Inbound Webhook Custom Event V1

Topics, Threads and Segments-Threads-v2

Topics, Threads and Segments-Threads-v1

CreateThread without title and stream CloseThread UserThreads UserMessages ActivateThread AppThreads

Topics, Threads and Segments-Topics-v1

GetAllTopics Unsubscribe Users from a Topic API CreateTopic DeleteTopic UnSubscribetopic - single Subscribetopic AllSubscribedtopicsofuser Allsubscribersoftopic

Topics, Threads and Segments-Segments-v1

UpdateSegment Getusersforsegment GetSegments CreateSegment Deleteuserstosegment Adduserstosegment DeleteSegment

Delete-Profile-Multiple CreateInApp Profile after 5.3.1 Get app profile with customerid Update Inapp Profile before 5.3.1 Get-Profile-single Delete device app profile Delete-App-Profile-Single Create-Profile Update-Profile Delete-App-Profile-Single-UserId

Delete app profile with device id and customer id Get-App-Profile-Multiple Status API Delete-App-Profile-Multiple

Contact Policy-Groups

Deletes a consent group and all its consumer records.Get all consent groups belonging to a tenant.Create a new consent group Update an existing consent group.Get a consent group

Contact Policy-Consumers

Add or update consent across all groups.Get group member(s)Add or update consent Delete a consumer from a consent group Get group membership count Get all groups for consumer Verify consent and increment frequency counter.Get group consumer history Set frequency counter for consumer.

Contact Policy-Notifications

Deletes a subscription Get notification subscriptions Add or update a subscription

Archived Collections-IMIconnect API-Messages-SMS

SMS with Smartlink SMS v2 SMS

Archived Collections-IMIconnect API-Messages-Voice

Archived Collections-IMIconnect API-Messages-In App

Archived Collections-IMIconnect API-Messages-Push

Push Notification - Direct Action Push Notification - Web

Archived Collections-IMIconnect API-Messages-Facebook Messenger

Receipt Template

Archived Collections-IMIconnect API-Messages-RCS

Text Capabilities

Archived Collections-IMIconnect API-Messages-Email

Archived Collections-IMIconnect API-Messages-WhatsApp

Archived Collections-IMIconnect API-Messages-Apple Messages for Business

Archived Collections-IMIconnect API-Profiles

Create App Profile Profile-Delete-Multiple Get App Profile - Multiple Update Profile Create Profile Get Profile - Bulk Get App Profile - Bulk Get Profile Delete Profile Delete App Profile Update App Profile Get App Profile

Archived Collections-IMIconnect API-Events

Custom Event V1 Custom Event V2

Archived Collections-MMS

MMS--Schedule request

Archived Collections-ThreadAPI and rtmsAPI

https://rtmstg.imiconnect.net/rtmsAPI/api/v1/apps/IO26085246/threads JWT - Web Fetch Topics JWT Token Generation Old ActivateThread JWT Token Generation New-clone SetCustomerId UserThreads JWT - Web unSubscribe JWT Token Generation New-clone copy FetchThreadsonv3 UserMessages JWT - Web SetCustomerid WEB Register JWT AppThreads https://rtm.imiconnect.in/rtmsAPI/api/v1/apps/NE22052124/threads Registrationapi JWT Web Token Generation ListStreams JWT - Web Setuserid

Home Webex Connect APIsEvents & Webhooks

Events & Webhooks

Number of APIs: 2

Custom Event V1 POST https://{{baseURL}}/resources/v1/events/externalevent/
Inbound Webhook POST https:/{{baseURL}}/events/{{inboundWebhookId}}

Push with Interactive - Android and iOS

Inbound Webhook