Text - Append to Existing Conversation

PUT {{base_url}}/v1/process/text/{{conversation_id}}

Append Text Conversation

The PUT Async Text API allows you to process any text payload to append the transcription of the previous conversation.

It can be useful in cases where you have new information like chats, emails, or messages which keep generating for a single entity. Using this API, you can add all the new entity data to the existing conversationId

The `conversationId` of the conversation processed from any channels (Realtime, Audio/Video Files or Text Content) are allowed.

Learn More about Async Text API

Request Body

JSON body with an array of messages.

Response

In response, conversationId and jobId are returned.

jobId can be used to get updates on the job status.

conversationId can be used with the Conversation API to get all the insights, topics and processed messages, etc.

Request Body

{"messages"=>[{"payload"=>{"content"=>"Hi Steve, it was great chatting with you! I was really impressed with your recruitment philosophy. I will set up meetings with two students for the internship positions that match your screening criteria over next week. Hope you have a great weekend."}, "from"=>{"userId"=>"natalia@example.com", "name"=>"Natalia"}}, {"payload"=>{"content"=>"Thanks Natalia. It was great talking with you as well. Looking forward."}, "from"=>{"userId"=>"steve@abccorp.com", "name"=>"Steve"}}]}

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