Search All Add-Ons

GET https://{{SugarOutfitters}}/rest/addons/addonsearch?q=term&fields=&c=

This is the REST endpoint used in SugarOutfitters add-on typeahead search functionality. Search terms should contain at least 3 characters when using it for typeahead. The default list of fields should contain everything you need to display typeahead search results in a UI. (name, short description, logo, and URL)

Request Params

RESPONSES

status: OK

{"status":true,"error":null,"fields_not_found_in_addon_table":"","data":{"addons":[{"id":"816","name":"Ringover","description":"\n## **Calls + Messaging + Video all in One**\n\n\nRingover combines unlimited calls, group messaging and video conferencing into one easy-to-use app. You can integrate it with Sugar CRM  in just a few clicks with no expertise needed.\n\n\u003ctable style=\"width: 100%;\" border=\"0\" cellpadding=\"25\"\u003e\n\n\u003ctr\u003e\n\u003ctd style=\"border:0;width: 50%\"\u003e\n\u003ch2\u003e Why integrate with Ringover?\u003c/h2\u003e\u003cstrong\u003eSave time:\u003c/strong\u003e With features like click-to-call, your team no longer needs to waste time manually dialling numbers.\u003cbr /\u003e\n\u003cbr /\u003e\u003cstrong\u003eComplete visibility:\u003c/strong\u003e Our dashboard gives you a 360° view of your call statistics and team performance making it easy for you to make efficiency-boosting improvements.\u003cbr /\u003e\n\u003cbr /\u003e\u003cstrong\u003eSpeed up training time:\u003c/strong\u003e With features like call whispering, you can quickly assist and train staff members.\u003cbr /\u003e\n\n\n\u003cbr /\u003e\u003cstrong\u003eSave money:\u003c/strong\u003e With unlimited international calls to 110 destinations, you won't need to worry about hefty bills.\u003c/td\u003e\n\u003ctd style=\"border:0;\"\u003e\u003ciframe width=\"560\" height=\"315\" src=\"https://www.youtube.com/embed/XhvM28Bw5vE\" title=\"YouTube video player\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"\u003e\u003c/iframe\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"border:0;\"\u003e\u003cimg src=\"https://www.sugaroutfitters.com/assets/img/addonassets/ringover/1.webp\" alt=\"image\" /\u003e\u003c/td\u003e\n\u003ctd style=\"border:0;\"\u003e\u003ch2\u003eBenefit from file feedback\u003c/h2\u003e\u003cbr /\u003eWhen a contact calls you, their information will instantly be displayed within the Sugar CRM interface.\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"border:0;\"\u003e\u003ch2\u003eCall in 1 click from SugarCRM\u003c/h2\u003e\u003cbr /\u003eYour team will no longer have to manually dial numbers as they can make calls in a single click directly from Sugar CRM.\u003c/td\u003e\n\u003ctd style=\"border:0;\"\u003e\u003cimg src=\"https://www.sugaroutfitters.com/assets/img/addonassets/ringover/2.webp\" alt=\"image\" /\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"border:0;\"\u003e\u003cimg src=\"https://www.sugaroutfitters.com/assets/img/addonassets/ringover/3.webp\" alt=\"image\" /\u003e\u003c/td\u003e\n\u003ctd style=\"border:0;\"\u003e\u003ch2\u003eYour call history is all in one place!\u003c/h2\u003e\u003cbr /\u003eAll calls, texts, voicemail messages and recordings are automatically logged in the Sugar CRM. Your sales reps will no longer waste time manually entering their notes and data.\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"border:0;\"\u003e\u003ch2\u003eSynchronise your contact directories\u003c/h2\u003e\u003cbr /\u003eWith contact sync, all of your Sugar CRM data including your phone book are always up to date and ready!\u003c/td\u003e\n\u003ctd style=\"border:0;\"\u003e\u003cimg src=\"https://www.sugaroutfitters.com/assets/img/addonassets/ringover/4.webp\" alt=\"image\" /\u003e\u003c/td\u003e\n\u003c/tr\u003e\n\n\u003c/table\u003e\n\n\u003cbr /\u003e\u003cbr /\u003e\n## Technical Requirements\n- Must be a Windows, Linux, or Mac-based computer\u003cbr /\u003e\n- Needs the Google Chrome browser, Tenfold Chrome extension, and desktop app for Windows or Mac\u003cbr /\u003e\n- Needs administrative access to the organization’s SugarCRM instance\n\u003cbr /\u003e\u003cbr /\u003e"},{"id":"794","name":"RingCentral for SugarCRM","description":"## Let The Platform Log Your Calls!\nRingCentral for SugarCRM provides a seamless integration with your RingCentral solution and your SugarCRM organization. Improve the process of managing customer account information before, during, and after a finished call without having to switch between multiple applications. With all of your business communications in one place, you and your team can be more productive and work more efficiently.\n\n## What's New?\n- Users can now start, pause, and stop a call recording without switching applications\n- Choose to use the RingCentral App as a calling endpoint in SugarCRM\n- Hold, hangup, or transfer from the Tenfold desktop app and chrome extension\n\n![Screen Shot 2022-04-25 at 6.22.36 PM.png](https://www.sugaroutfitters.com/assets/img/addonassets/ringcentral-for-sugarcrm/Screen%20Shot%202022-04-25%20at%206.22.36%20PM.png \"Screen Shot 2022-04-25 at 6.22.36 PM.png\")\n\n## Features\n\n**_Click-to-call:_** Place calls from within SugarCRM or any Chrome browser tab by clicking on any phone number, saving time and improving call efficiency.\n\n**_Instant screen pop:_** Inbound and outbound calls trigger screen pops with a 360-degree view of the opposite party so you’re better equipped to have insightful conversations. View the information and activity related to the call and take notes and set tasks within RingCentral.\n\n**_Advanced call logging:_**  Quickly search for an existing SugarCRM record or create a new record while on an active call. Once the record is found or created, click to call out or view the record’s information, complete activity history, and available actions—all within the widget.\n\n**_Call Label:_** Assign your call as a new contact, lead, or account.\n\n**_Call Logging:_** Capture every interaction within SugarCRM with automatic call logging so you never miss an interaction.\n\n**_Real time analytics:_** Gain insights on every call. With comprehensive reports and dashboards, get a deeper view into your team’s performance.\n\n##**Benefits**\n**_Seamless integration with SugarCRM:_** No busywork. Integrating your RingCentral solution with everyday applications, such as SugarCRM, eliminates busywork by automating tedious tasks, making your workflows more efficient, and offering your customers a superior experience. \n\n**_Streamlined business communications:_** No roadblocks. RingCentral for SugarCRM reduces the need for representatives to switch between multiple devices and applications to access key business functionalities to accomplish their daily tasks.\n\n**_Exceptional customer experiences:_** No blindspots. Access to key customer information and call history allows agents to deliver timely and personalized customer experience.\n\n![Screen Shot 2022-04-25 at 6.22.46 PM.png](https://www.sugaroutfitters.com/assets/img/addonassets/ringcentral-for-sugarcrm/Screen%20Shot%202022-04-25%20at%206.22.46%20PM.png \"Screen Shot 2022-04-25 at 6.22.46 PM.png\")\n\n#**Pricing \u0026amp; Availability**\n- This feature is available for **RingCentral Office® Premium™** and **Ultimate™** users\n- Supported by RingCentral, powered by Tenfold\n\n#**Technical Requirements**\n- Must be a Windows, Linux, or Mac-based computer\n- Needs the Google Chrome browser, Tenfold Chrome extension, and desktop app for Windows or Mac\n- Needs access granted to SugarCRM for Tenfold servers from the whitelist\n- Needs administrative access to the organization’s SugarCRM instance\n"}]}}