modify ticket
PUT {{baseUrl}}/api/v2/ticketing/ticket/:ticketId
modify ticket
Request Body
{"ticket"=>{"requestUid"=>"3fa85f64-5717-4562-b3fc-2c963f66afa6", "version"=>0, "clientId"=>0, "ticketFormId"=>0, "locationId"=>0, "nodeId"=>0, "summary"=>"string", "status"=>"NEW", "type"=>"PROBLEM", "assignedAppUserId"=>0, "requesterUid"=>"3fa85f64-5717-4562-b3fc-2c963f66afa6", "ccList"=>{"uids"=>["3fa85f64-5717-4562-b3fc-2c963f66afa6"], "emails"=>["string"]}, "attributeValues"=>[{"id"=>0, "attributeId"=>0, "value"=>"string"}], "severity"=>"NONE", "priority"=>"NONE", "tags"=>["string"], "parentTicketId"=>0}, "comment"=>{"public"=>true, "body"=>"string", "htmlBody"=>"string", "uploads"=>[{"resourceId"=>"string", "metadata"=>{"name"=>"string", "mimeType"=>"string", "size"=>"string", "extension"=>"string", "contentId"=>"string", "inline"=>true}}], "timeTracked"=>0, "duplicateInIncidents"=>true}}
HEADERS
Key | Datatype | Required | Description |
---|---|---|---|
Content-Type | string | ||
Accept | string |