Show dispute details

GET {{base_url}}/v1/customer/disputes/:dispute_id

Shows details for a dispute, by ID.

Note: The fields that appear in the response depend on whether you access this call through first- or third-party access. For example, if the merchant shows dispute details through third-party access, the customer's email ID does not appear.

RESPONSES

status: OK

{"dispute_id":"PP-D-61888","create_time":"2022-02-18T19:21:18.000Z","update_time":"2022-02-18T19:32:53.000Z","disputed_transactions":[{"buyer_transaction_id":"8BA17753PV474773C","seller_transaction_id":"133204605N715970A","create_time":"2022-02-18T19:20:11.000Z","transaction_status":"REFUNDED","gross_amount":{"currency_code":"USD","value":"100.00"},"buyer":{"name":"FooBuyer Jones"},"seller":{"email":"etondoze-facilitator@gmail.com","merchant_id":"ER87FV8ER63HJ","name":"test facilitator's Test Store"},"items":[{}],"seller_protection_eligible":true}],"reason":"MERCHANDISE_OR_SERVICE_NOT_RECEIVED","status":"RESOLVED","dispute_amount":{"currency_code":"USD","value":"100.00"},"dispute_outcome":{"outcome_code":"RESOLVED_BUYER_FAVOUR","amount_refunded":{"currency_code":"USD","value":"100.00"}},"money_movements":[{"affected_party":"BUYER","amount":{"currency_code":"USD","value":"100.00"},"initiated_time":"2022-02-18T19:32:53.000Z","type":"CREDIT","reason":"DISPUTE_SETTLEMENT"},{"affected_party":"SELLER","amount":{"currency_code":"USD","value":"96.02"},"initiated_time":"2022-02-18T19:32:53.000Z","type":"DEBIT","reason":"DISPUTE_SETTLEMENT"},{"affected_party":"SELLER","amount":{"currency_code":"USD","value":"0.49"},"initiated_time":"2022-02-18T19:32:53.000Z","type":"DEBIT","reason":"DISPUTE_SETTLEMENT_FEE"}],"dispute_life_cycle_stage":"INQUIRY","dispute_channel":"INTERNAL","messages":[{"posted_by":"BUYER","time_posted":"2022-02-18T19:21:28.000Z","content":"never received it"},{"posted_by":"SELLER","time_posted":"2022-02-18T19:27:57.000Z","content":"Full refund to the customer."}],"extensions":{"merchandize_dispute_properties":{"issue_type":"PRODUCT"}},"evidences":[{"evidence_type":"CREATE","notes":"never received it","source":"SUBMITTED_BY_BUYER","date":"2022-02-18T19:21:28.000Z"},{"evidence_type":"OTHER","notes":"Full refund to the customer.","source":"SUBMITTED_BY_SELLER","date":"2022-02-18T19:27:57.000Z","action_info":{"action":"ACCEPT_CLAIM","response_option":"REFUND"}}],"offer":{"offer_type":"REFUND","history":[{"offer_time":"2022-02-18T19:27:57.000Z","actor":"SELLER","event_type":"PROPOSED","offer_type":"REFUND"}]},"refund_details":{"allowed_refund_amount":{"currency_code":"USD","value":"100.00"}},"links":[{"href":"https://api.sandbox.paypal.com/v1/customer/disputes/PP-D-61888","rel":"self","method":"GET"}]}