SCOUT CORE
Number of APIs: 2
The Customers Observing and Reporting Experience (CORE) program is an inspection program that rates facility conditions and customer service at over 300 of the City’s walk-in service centers. CORE scores are calculated using the following points scale: Excellent=100, Good=67; Fair=33; Poor=0.The Customers Observing and Reporting Experience (CORE) program is an inspection program that rates facility conditions and customer service at over 300 of the City’s walk-in service centers. CORE scores are calculated using the following points scale: Excellent=100, Good=67; Fair=33; Poor=0.