Introduction - Cisco Contact Center Documentation

List Campaigns Get Campaign List Imports Create Imports Disable All Campaigns (Emergency Stop)Create Capaign

12.x-Skillgroup

List Skillgroups Get Skillgroups

List Agents Get Agent Create Agent Update Agent Attribute

List Attributes

12.x-Department

List Departmens Get Departmen

Active Directory Domain Create Administrator

List Agent Teams Create Administrators List Agent Teams Get Precision Queues Get Campaigns Get Campaign Create Campaign Create Custom Contact in Campaign Copy Delete Campaign Create Precision Queue

12.x-Supevisor Capabilities

Get Advanced Supervisor Capabilities Modify Advanced Supervisor Capabilities Get Outbound Campaigns Managed by Supervisor Modify Outbound Campaigns Managed by Supervisor Get Applications Managed by Supervisor (JSON)Modify Applications Managed by Supervisor (JSON)

12.x-Agent Statistics

Get Agent Statistics

12.x-Application

Get Applications Get Specific Application with Script Parameters Create Application

Get Campaigns Get Is Publisher Get Campaign Get Campaign Contacts Add Contacts to Campaign

Get List for Prompt Files and Folder Get Prompt Files and Folder Download Prompt

12.x-System Configuration

Get System Configuration

Get Resources With CSQ Parameter Get Specific Resource

Get Resources With CSQ Parameter Get Specific Resource

11.x-Contact Service Queue

11.x-Application

Get Applications

List Campaigns Get Campaign List Imports Create Imports Disable All Campaigns (Emergency Stop)Create Capaign

12.x-Skillgroup

List Skillgroups Get Skillgroups

List Agents Get Agent Create Agent Update Agent Attribute

List Attributes

12.x-Department

List Departmens Get Departmen

Active Directory Domain Create Administrator

List Agent Teams Create Administrators List Agent Teams Get Precision Queues Get Campaigns Get Campaign Create Campaign Create Custom Contact in Campaign Copy Delete Campaign Create Precision Queue

12.x-Supevisor Capabilities

Get Advanced Supervisor Capabilities Modify Advanced Supervisor Capabilities Get Outbound Campaigns Managed by Supervisor Modify Outbound Campaigns Managed by Supervisor Get Applications Managed by Supervisor (JSON)Modify Applications Managed by Supervisor (JSON)

12.x-Agent Statistics

Get Agent Statistics

12.x-Application

Get Applications Get Specific Application with Script Parameters Create Application

Get Campaigns Get Is Publisher Get Campaign Get Campaign Contacts Add Contacts to Campaign

Get List for Prompt Files and Folder Get Prompt Files and Folder Download Prompt

12.x-System Configuration

Get System Configuration

Get Resources With CSQ Parameter Get Specific Resource

Get Resources With CSQ Parameter Get Specific Resource

11.x-Contact Service Queue

11.x-Application

Get Applications

UCCX API details and documentation structure: DevNet